Shipping policy
Shipping area: mainland Spain, the Balearic Islands, the Canary Islands, Ceuta and Melilla.
Shipping costs
- Mainland: free, with no minimum order.
- Balearic Islands: €4.99.
- Canary Islands, Ceuta and Melilla: €8.50.
Delivery time
The usual delivery time in mainland Spain is 24-48 working hours. Times are approximate and counted in working days.
Cut-off time, weekends and holidays
Orders confirmed before 4:00 pm on a working day are dispatched the same day. Orders placed after 4:00 pm, or on a Saturday, Sunday or public holiday, are dispatched the next working day.
High-demand periods
During high-demand periods, such as Black Friday or Christmas, delivery may take one or two extra days.
Tracking
You will receive an email with your tracking number when your order ships.
Questions? Write to us at help@innovamat.com.